FAQ
🪄 Everything You Need to Know About Buying Direct
Looking for help with your ebooks, audiobooks, or bundles? You’re in the right place!
Below you’ll find answers about how to download, read, and listen to your books when you purchase directly from Nellie H. Steele’s shop — including info on BookFunnel delivery, compatible devices, and payment options.
📘 How will I get my ebook or audiobook?
Your ebooks and audiobooks are delivered instantly through BookFunnel, my trusted digital delivery partner.
You’ll receive an email from BookFunnel right after checkout.
If it doesn’t show up within 5 minutes, check your Spam, Promotions, or Updates folders (especially if you use Gmail).
Your books are sent to the email address used at checkout.
If your email still hasn’t arrived, contact me at info@anovelideapublishing.com — though I may not be much help with device setup! For any technical issues, the friendly support team at BookFunnel can assist you directly:
📩 help@bookfunnel.com
📚 Where can I find my books later?
You automatically have a personal BookFunnel Library!
Just visit 👉 My.BookFunnel.com and log in using the same email address you used to buy your books.
All ebooks and audiobooks you’ve ever downloaded from BookFunnel, from any author, will be stored there safely and ready to enjoy anytime.
💻 How can I read my ebook?
You can read your ebook on nearly any device. The easiest option is to install the free BookFunnel app, which guides you through setup step by step.
BookFunnel App works on:
✅ Kindle Fire tablets (2015 or newer)
✅ Kobo eReaders (except Kobo Aura)
✅ Nook tablets (2014 or newer)
✅ Apple devices — iPhone, iPad, iTunes, Apple Books (iOS 10+)
✅ Android phones and tablets (Android 5.1+)
✅ Any computer using Chrome or Firefox browsers
Not supported:
🚫 E-ink readers like Kindle Paperwhite, Voyage, Oasis, NOOK Glowlight, Kobo Aura
🚫 Internet Explorer
🚫 Older tablets (Kindle Fire 1st Gen, NOOK Color/Tablet/HD)
If you’re using one of these older devices, you can still read in your browser or sideload the file—BookFunnel support will help walk you through it.
🎧 How do I listen to my audiobook?
The BookFunnel App also makes listening easy!
You can:
🎧 Stream directly in the BookFunnel Cloud Player
📱 Download the BookFunnel App for mobile listening
💾 Download DRM-free MP3 files to play on your computer or favorite MP3 device
Listen anytime, anywhere — no special software or subscriptions required!
Need more help? Visit the official BookFunnel Help Page for detailed guides and tutorials.
💳 What payment methods do you accept?
You can check out securely using:
✔️ PayPal
✔️ Shopify’s Shop Pay
✔️ Credit and debit cards
✔️ Google Pay
✔️ Apple Pay